5:00pm-8:00am Monday-Friday and All Day Saturday, Sunday, and Holidays
THESE MAY BE CONSIDERED AN EMERGENCY:
BROKEN LOCK: If your key or deadbolt has broken you may contact us at any time. After Hours Emergency Maintenance: 940-390-4464
WATER LEAK: If there is a MAJOR water leak (water is pouring out and you are NOT able to turn it off) you may contact us at any time. After Hours Emergency Maintenance: 940-390-4464
A/C ISSUES: If your A/C is not working and the indoor temperature is over 89 degrees you may contact us between 8:00am and 5:00pm. After Hours Emergency Maintenance: 940-390-4464
TOILET ISSUES: If your toilet is not able to flush you may call contact us between 8:00am and 5:00pm. After Hours Emergency Maintenance: 940-390-4464
THESE ARE NOT EMERGENCY ISSUES:
LOCK OUT: We do not service after-hour lock-outs.
FIRE: In case of fire call 911. Call Red Door Operations between 8:00am-5:00pm.
POWER OUTAGE: If there is a power outage call: City of Denton: 940-349-8700
TOWING: All vehicles parked in a Red Door parking lot must have a visible Red Door parking sticker or it will be towed. If your vehicle has been towed call TexasImpound Services (940) 566-7002
EXCESSIVE NOISE FROM NEIGHBORS: If you are experiencing excessive noise from your neighbors please 911. You may report them to Red Door Operations between 8:00am-5:00pm.
Non-emergency calls and texts may be returned the following business day. (Monday-Friday 8:00am-5:00pm)
